Support
Tell us what you need.
Report a bug
Something not working as expected? Tell us what happened, and we’ll look into it.
Helpful to include
- The app, its version and your system version
- What you did, what you expected, and what happened
- Screenshots, if you have them
Request a feature
Have an idea that would make one of our apps better? Tell us what you’re trying to do, and we’ll work out the best way to build it.
Helpful to include
- Which app it’s for
- What you’re trying to get done
- How you handle it today
Suggest a new app
Need an app that doesn’t exist yet, or tired of paying too much for one? Tell us, and it could become our next app.
Helpful to include
- What the app should do
- What you use for it today, if anything
- What you’d do differently
Prefer to write freely? Email support@openappbox.com. We read every message and reply as soon as we can.
Your idea, our next app
Paying too much for an app? Tell us.
Tell us about an app you need, or one you pay far too much for. If it fits our catalog, we’ll build an affordable, open-source alternative, and we’ll do our best to make it a better one.
We can’t build every idea, but we read every suggestion, and the most-requested ones shape our roadmap.
How a suggestion becomes an app
You tell us
An app you need, or one that costs far more than it should.
We look closely
We study the idea, who needs it, and how to do it better.
We build it in the open
Open source, no ads, no tracking, with AI speeding up the work.
It joins the catalog
At a small yearly price, like every OpenAppBox app.
Help for each app
Every app page has its own FAQ, system requirements and, once available, documentation and release notes.
Frequently asked questions
Looking for how we handle data? Read the privacy policy.
Billing and subscriptions
Subscriptions, cancellations and refunds are handled by the store you bought from, and you can manage them anytime in your store account. For App Store purchases, refunds can be requested at reportaproblem.apple.com(opens in a new tab).
Why are your apps so affordable?
We build focused apps instead of sprawling suites, we don’t spend on advertising networks or data infrastructure, and established app stores handle distribution and billing. That keeps our costs low, and we’d rather many people pay a little than a few people pay a lot.
Do you use AI to build your apps?
Yes. AI tools help us prototype, write and test code, and produce documentation and translations much faster, which is a big part of how we keep prices low. People review, test and stand behind every release, and because the code is open, anyone can check the result. Building with AI doesn’t involve your data in any way.
Can I suggest an app for you to build?
Yes, and we’d love to hear it. Tell us about an app you need, or one you pay far too much for, through our Support page or by email. We can’t build every idea, but we read every suggestion, and the most-requested ones shape our roadmap.
Are the applications really open source?
Yes. Each app’s source code is published in a public repository under its license, and the repository is linked from the app’s page. Some apps are still in development and their repositories will be linked once they’re public.
Can I report problems or suggest improvements?
Yes. Once an app’s repository is public, you can report issues and suggest changes there, where everyone can follow along. Security problems should be reported privately, as described in each repository’s security policy.
Why pay for an open-source application?
A subscription is the easy way to use our apps: a ready-to-use app with automatic updates and support, with nothing to set up or maintain yourself. It also funds the ongoing work that keeps the apps maintained, secure and improving.
Do your apps contain advertisements?
No. There are no ads, sponsored content or advertising SDKs in OpenAppBox apps, and there won’t be.
Do you collect usage data?
No. Our apps don’t include analytics, telemetry or tracking SDKs, and this website doesn’t use analytics or tracking cookies. Purchases are processed by the store you buy from under its own privacy policy, and our hosting provider processes standard request data to deliver and protect the site.
How do annual subscriptions work?
Each app has its own yearly subscription, purchased through the app’s official store listing. It renews automatically according to the terms shown at purchase, and the store handles billing and receipts.
Can I cancel my subscription?
Yes, at any time, from your store account’s subscription settings. You keep access until the end of the period you’ve paid for. Refund requests are handled by the store you bought from.
Which platforms do your apps support?
Our first apps are for the Mac, and that’s only the beginning: we’re planning apps for Windows, Linux and mobile devices too. Each app’s page shows exactly which platforms it supports today.
Is there a subscription that covers all applications?
Not today. Once the catalog has grown to around 10 to 15 apps, we plan to offer an All Access option. Until then, each app is subscribed to individually.